Priority On Call Virtual Assistance Services originally started in the year 2000 as a successful Internet service provider that partnered with Qwest Communications in Saint George,Utah. As the company grew, the need for Customer Service employees was soon apparent and welcomed to alleviate the work load of the owners.

It was challenging as time went on due to the downturn of the economy and competition. The owners were working harder for less money and they needed to find a solution to hire more employees and save money.

Upon exploring the idea for many months and learning as much as possible the decision was made to go to the Philippines and start a call center with highly skilled Filipino workers for a desirable financial savings.

In January, 2010, a company representative traveled to Puerto Princesa City, Palawan,
Philippines and started a BPO (Business Process Outsourcing) company and begin taking calls for Customer Service for Internet sign ups, phone service, long distance, and Direct TV.

Priority On Call Virtual Assistance Services has been working with Filipinos for years now and saw the opportunity to bring Filipino diligence in the workplace for other Clients and their customers benefit.

 

Priority On Call Virtual Assistance Services evolved into an outsourcing company that specialized in startups and small to medium sized clients who are looking for a cost savings or could not afford the minimum pricing and minimum customer service agent seat requirements of larger call centers.

Priority On Call Virtual Assistance Services' continued growth in the call center industry has provided a wide range of experiences to be taken advantage of by our Clients over the past decade in the Philippines.

With the United States and many other Countries evolving specifically in the rise of Ecommerce, many industries have created opportunities for Priority On Call Virtual
Assistance Services to provide skilled, low cost, and hard working, offshore Filipino talent.

To respond to the demand of hiring Virtual Assistants, Priority On Call Virtual Assistance Services has progressed to meeting individual business owners needs by hiring and vetting Virtual Assistants specific to the industry or tasks desired.

 

Fast Forward....

Covid 19 invades the world.

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With Covid-19 affecting businesses world wide specifically in westernized countries,
Virtual Assistant work has been catapulted to the forefront of the call center industry in
America, Canada, Australia and Europe.

 

Priority On Call Virtual Assistance Services has quickly evolved with the industry to meet the challenges and mission goals of our clients.

Priority On Call Virtual Assistance Services actively engages clients regarding their needs, likes and dislikes creating an environment that is highly desirable to Priority On Call clients. These qualities are as follows:

 

• Redundant Internet.

• Redundant electricity.

• Late model computers.

• Exclusively supervised Virtual Assistants for your project.

• No other work during your working hours.

• No work at home distractions or responsibilities like caring for children, fixing dinner entertaining friends, sleeping on the job, watching TV, etc.

• With a supervised in office environment, Priority On Call eliminate the most common background noises that are unacceptable during Virtual Assistant and Customer Service calling such as dogs barking, roosters crowing, babies crying, people talking, loud music, toilet flushing etc.

• Regimented environment. Priority On Call motivates its Virtual Assistants to avoid

       behaviors such as being Late to work, long breaks, absences and meeting KPI's                 (Key Performance Indicators) that measures the Virtual Assistants work 

       performance.

• Priority On Call is backed up by American Managers who understand the Western work ethics and the cultural aspects of working with the Filipino talent.

• Priority On Call actively provides a liaison between the Client and Virtual Assistant to remove the headaches you would normally encounter with an unsupervised work at home Virtual Assistant.

• Most importantly, Priority On Call provides vetted, SUPERVISED, hard working, skilled, and low cost offshore Filipino talent.

Priority On Call Virtual Assistance Services has over a decade of experience on the beautiful island paradise of Palawan providing excellent customer service and support. We extended this dedication to providing virtual assistance to our Clients in need of services in a wide range of industries and  provides the correct Virtual Assistant staffing to meet your unique business needs and challenges.

If you need Virtual Assistant, take a look at our VA tasks and specialty tasks in the
"SERVICES" Link in the Priority On Call Virtual Assistance Services website at
www.priorityoncall.com and shoot us an inquire with your requirements and we will get right back to you.